Package Details

Excluded

• Train/Flight tickets, any kind of extra meals not included, lunch, alcoholic drinks, soft drinks, mineral water, meals/refreshments, flight meals, etc.

• Any additional expenses incurred due to technical faults, guide & entrance fees during sightseeing.

• Expenses for cable car/pony rides in Gulmarg & Sonmarg.

• Local cab charges at Sonamarg, Pahalgam, Gulmarg, Doodhpathri (not included in the package).

• Personal expenses like tips, telephone calls, laundry, heater, etc.

• Any extra cost incurred due to illness, accidents, hospitalization, or personal emergencies.

• Costs arising from itinerary changes due to flight/train cancellations, weather issues, roadblocks, etc.

• Credit card charges, payment gateway charges, and bank charges during payment.

• GST as per services & products.

• Web check-in and online boarding pass fees (if flight ticket included/booked by us).

• Any new taxes levied by the central or state government.

• Anything specifically not mentioned in the ‘Inclusions’ column.

Package Policy

Refund & Cancellation Policy

1. Written Cancellations: All cancellations must be submitted in writing to ensure proper processing and documentation.

2. Cancellation Fees:

• Cancellations made more than 45 days prior to departure will incur a fee of 40% of the full payment per person.

• Cancellations made between 45 and 30 days prior to departure will incur a fee of 60% of the full payment per person.

• Cancellations made within 30 days of departure will result in a fee of 100% of the full payment per person.

3. Service Provider Fees: Please be aware that additional cancellation fees may be imposed by third-party service providers (such as airlines, hotels, and activity providers). These fees are the responsibility of the customer and will be deducted from any potential refund.

4. Unused Services: No refunds will be provided for any unused services or portions of the trip after the tour has commenced.

5. Free Rescheduling: Customers may reschedule their land package free of charge if notified at least one month prior to the original departure date. The new tour date must be scheduled for at least one month after the original date.

6. Travel Insurance: We strongly recommend that customers purchase travel insurance to cover potential cancellation costs and unforeseen circumstances that may arise.

7. Policy Changes: This policy is subject to change, and customers are encouraged to review it prior to booking.

Important Notice

• Quoted prices are for limited seats; bookings are not held until the registration amount is received.

• The mentioned INR price/cost is per person/guest.

• Package pricing may increase as per availability; confirm the price before booking.

• Making the payment of the registration amount indicates acceptance of all terms and conditions.

• Triple and quadruple sharing means 2 guests will share a bed, with additional guests sharing the room on extra mattresses.

• Upgrades in accommodations and separate vehicles are available at an additional cost.

• Tentative flight details mean timings and airlines are not fixed and may change without prior notice.

• Flights are subject to availability; flight timings may change at the time of travel.

• There will be no hotel vouchers or driver details provided; our tour coordinator/guide will assist.

• The sequence of the itinerary may change due to traffic schedules or unforeseen events.

• Some areas are subject to climatic conditions and permit restrictions as per government regulations.

• Women Special Considerations: All accommodations are female-friendly, ensuring a safe environment for women travelers.

FAQs